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The first step

The consultation: understanding the cause before recommending a treatment

Hair loss has many causes and each one is treated differently. That is why everything starts with a medical consultation with SmartHair, our exclusive AI assessment system.

Scalp assessment with SmartHair at La Clínica del Pelo

What happens during the consultation

1

Your history

When the hair loss started, family history, general health, medications and habits.

2

SmartHair assessment

Our exclusive system analyzes the scalp with a high-resolution camera and AI software that helps the physician assess hair density and thickness.

3

Lab tests and Genetic Hair Test

If needed, the physician orders lab tests or an analysis of genetic variants related to hair loss. The results are sent to the physician, who interprets them and explains them to you.

4

An explained plan

What we recommend, what we do not and why. You decide with all the information.

Why one look is not enough

Looking at the scalp with a dermatoscope or with SmartHair is often not enough to reach a medical conclusion. That is why, as in any serious medical consultation, the physician combines your history, what they observe and, when needed, lab results.

Then come the follow-up visits. That is where we see how your hair evolves and responds to treatment, and adjust it if needed. There is no magic formula or treatment that is the same for everyone: treating hair loss is one of the most personalized things in medicine.

Consultation fee

The consultation costs US$100, VAT included. This amount is applied in full toward your medical treatment or procedure if you pay for it and schedule it on the same day or within the following seven calendar days. It can be the full payment or a first payment of more than US$100. It does not need to start within that period.

How to prepare

  • Bring recent lab tests, if you have them.
  • Write down the medications and supplements you take.
  • If you have photos of how your hair used to look, they will help the physician compare.
SmartHair, lab tests and the genetic test support the physician’s judgment; they do not replace it. All results are interpreted and explained to you by the physician. The decision about your treatment is made by the physician together with you.

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